Job Description
Underwriting Service Representative Role: Full Time Location: Remote - US Team: Market Access Who We Are Semsee is building the only independent digital platform that covers the full small commercial insurance lifecycle — quoting, binding, and policy administration — across both admitted and E&S lines. Our Managed Access Program (MAP) is a technology-powered wholesale brokerage that gives retail agents instant access to 50+ carrier markets through a single platform. Agents enter risk information once and get comparative quotes in minutes, not days. MAP is our primary growth engine, and we’re investing aggressively in building a dedicated sales organization for the first time. Backed by Adir Ventures, we have the capital, the technology, and the carrier relationships. What we’re adding now is the go-to-market muscle. The Role The Underwriting Service Representative will support Semsee’s Market Access team by providing quality service to agent clients. Similar to a traditional insurance CSR, you’ll help with daily servicing that will include the preparation of quotes/proposals, binding, client follow-ups, endorsement activity, and renewal control. The ideal candidate is someone who is detail-oriented, has a customer-first attitude, and can serve as a team player. You will: Assist with new business submissions Review submissions for completeness and accuracy and make requests for information Create electronic files by compiling and organizing all underwriting data and information, including internal and external correspondence, application information, policy documents, and other relevant documentation Work directly with Retail Agents to collect state specific E&S forms to complete surplus lines tax filings on the Inscipher platform. Prepare the binder, stamp with state-specific stamping (if applicable), generate the invoice, and package with the binder Quote and/or issue endorsements, ensuring the accuracy of changes Work closely with underwriters to ensure that all policy management activities (e.g., endorsements, cancellations, and renewals) are handled in a timely and appropriate manner You’re well qualified for this role: 2+ years of experience in Commercial Property/Casualty Insurance at a retail or wholesale agency preferred Demonstrated knowledge of insurance principles, policies, and procedures Excellent attention to detail and the ability to work meticulously and accurately within established guidelines Technologically savvy and data-driven Ability to work in a fast-paced environment Effective written and verbal communication skills A team player with great interpersonal skills and the ability to build effective relationships with team members and external stakeholders Experience in excess and surplus lines, a plus What We Offer: Competitive Base Compensation : $45,000 - $55,000 yearly salary Growth Opportunity : Ground floor opportunity as an early member of the Semsee team Our Culture : An inclusive company culture that is being built intentionally to foster stimulating, healthy, meaningful and long lasting work relationships. Fully remote workplace Time Off : 4 weeks (20 Days) + 9 company observed holidays; Total 29 Days/Year Benefits : 70% Funded Medical/Vision/Dental; 100% Funded Life Insurance; 401k, Roth IRA; Generous 12 Weeks Paid Baby Bonding Leave, +more