Job Description
As Technical Service Specialist – Metal Fluids , you will support our key customers across Germany (mainly Central and Northern regions) and occasionally in France, Poland, and the Czech Republic. You will be the technical expert on-site, ensuring that our products and solutions deliver consistent, reliable performance while helping customers optimize their processes. Start date: September-October 2026 This is a hands-on, field-based role for someone who enjoys being close to industrial operations — solving problems, running measurements, and improving performance in partnership with our customers. Tasks What will you do? • Perform on-site testing, analysis, and process optimization of Quaker Houghton fluids and equipment. • Identify and document process improvements and cost-saving opportunities, working closely with customers and internal teams. • Support technical trials, fluid analyses, and troubleshooting in collaboration with Product Application Managers and R&D. • Prepare and deliver reports, standard operating procedures (SOPs), and technical training for customer teams. • Conduct plant surveys to establish baselines, monitor performance, and propose improvements. • Maintain strong relationships with customer technical and operations teams, acting as the main technical point of contact. • Provide emergency technical support when required. • Travel to customer sites approximately 75% of the time, including occasional trips to France, Poland, and the Czech Republic. Requirements What are we looking for? The ideal candidate has a strong technical background and thrives in a hands-on industrial environment. You’ll enjoy solving complex problems, working independently, and building strong customer relationships. • Education : Degree in Chemistry, Mechanical Engineering, or related technical field. • Experience: Minimum 2 years in a manufacturing or industrial environment (steel, metalworking, or process fluids preferred). • Technical skills : Experience with measurements, mechanical systems, and equipment troubleshooting**.** • Languages: Native-level German and professional English required. • Soft skills: Safety-conscious, proactive, analytical, customer-focused, and results-driven. Comfortable working independently, managing your own schedule, and collaborating remotely with international teams. • Other: Proficient in Microsoft Office, valid driving license, and willingness to travel extensively. This is a home-based role in Germany with flexible working hours — focused on results and customer satisfaction. Benefits What’s in it for you? • Competitive compensation and benefits aligned with your experience. • Company car for customer visits. • Flexible working environment with autonomy and trust. • A collaborative, inclusive environment with room to grow your technical and commercial expertise. • The opportunity to work with world-leading steel manufacturers and cutting-edge technologies. • Access to QH University – continuous learning and training programs. • Wellbeing, mental health, and DEI initiatives. About Us We are the global leader in industrial process fluids, supporting the world’s steel, aluminium, automotive, and aerospace industries. With operations in 40+ countries and 100+ locations, our chemists, engineers, and experts work side-by-side with customers to continuously improve operations for a more efficient, sustainable future. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity. These values guide everything we do and define who we are as a company — building a safer, stronger, and more inclusive Quaker Houghton. Join the team and grow where your expertise truly makes an impact.