Job Description
Job Description Combat Mission Systems (CMS), a business unit within BAE Systems Platforms & Services (P&S), has an opening for a detail-oriented and proactive Systems Support Specialist. The selected candidate will join our Systems and User Support team, playing a key role in supporting Supply Chain operations. This position provides professional, technical, and analytical support, ensuring system functionality aligns with business needs. This role requires conducting research, comprehending business requirements, and adhering to internal policies and procedures. This ideal role requires a proactive and solution-oriented attitude with a strong commitment to continuous learning and process improvement. The candidate must be dependable and readily available to support users, troubleshoot system issues, and contribute to the ongoing system enhancements and upgrades. This role will be a fully remote position. The position is on a 9/80 schedule where you will have every other Friday off There may be <10% travel involved primarily for team meetings Pay Grade level 9 Key responsibilities: Provide Oracle ERP support, troubleshooting user issues and assisting with system enhancements and upgrades Support third-party applications integrated with Oracle ERP Utilize OBIEE for reporting, generating reports, and analyzing data to support business needs Assist Supply Chain with Oracle ERP-related issues and system functionality Collaborate with the Supplier Data Management Team to provide cross-functional support Develop and execute test scripts for system projects and enhancements Support project success by assisting in testing, troubleshooting, and issue resolution Generate and analyze reports to support business decisions Research and interpret system requirements, policies, and procedures to ensure compliance and efficiency Serve as a liaison between IT and business users, ensuring clear communication and issue resolution Manage Oracle service tickets, ensuring timely follow-ups and resolutions Learn and master Oracle ERP functionality, working towards becoming a Subject Matter Expert (SME) Participate in Oracle ERP upgrades, learning new features and training end-users Support ad hoc projects as assigned by the Systems and User Support team State/Province Pennsylvania Salary Max Point 104173 Clearance Level – Must be able to obtain for position None Shift 1st Shift Union Job None Business Area Combat Mission Systems City York Job Posting Title Supply Chain Planner Systems Support Required Skills and Education High School diploma/GED plus six (6+) years of relevant work experience OR an Associate’s Degree with four (4+) years experience OR a Bachelor’s Degree (in a relevant discipline) with two (2+) years experience Experience with Oracle ERP is preferred 2+ years of experience in supply chain, procurement, or systems support Strong time management, organizational, and problem-solving skills Proficiency in analyzing data and running reports Highly proficient in Excel (Dashboards, Spreadsheets, Analysis, Formulas, Data Manipulation, etc.) Persistence, Integrity, Confident, Results focused and ability to work with a team or cross functionally Professional self-starter and able to work effectively and independently Excellent analytical and problem-solving skills Strong interpersonal skills with proven ability to communicate effectively both verbally and in writing with internal customers and suppliers Able to quickly assimilate new information, processes and tools with adaptability and flexibility Able to thrive in a high-stress and fast paced environment About BAE Systems Platforms & Services Posting BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference. The Platforms & Services (P&S) sector under BAE Systems, Inc does the big stuff: the armored combat vehicles, naval guns, missile launchers, and ship repair…just to name a few. Our employees take pride in the work they do and why they do it. They are on the front lines every day, building our products to protect the lives of those who serve. We may be biased, but we think P&S does some of the coolest work around, and we think you will too. Company 130_BAE Systems Land&Armaments LP Postal Code 17403 Regular or Temporary Regular Posting Requirements Internal/External Department 32PRO_P&S CMS Procurement Country United States Job Family Supply Chain Planning Preferred Skills and Education Experience in Oracle R12.2.10 Experience in Data Analytics and Reporting Experience in Excel (Macros, Pivot Tables, VBA, etc.) Salary Min Point 61278 Travel Percentage <10% U.S. Person Required No Typical Education and Experience Typically a Bachelor's Degree and 2 years work experience or equivalent experience Job Category Supply Chain & Logistics Physical location of the job Full-time remote Additional Country (1) United States Additional Country (2) United States Additional Country (3) United States Additional State/Province (1) Kentucky Additional State/Province (2) Minnesota Additional State/Province (3) Michigan Additional City (1) Louisville Additional City (2) Fridley Additional City (3) Sterling Heights Additional Postal Code (1) 40214 Additional Postal Code (2) 55421 Additional Postal Code (3) 48312 U.S. Citizenship Required No