Job Description
JOB SUMMARY: The Sales Executive Provider specializes in developing and strengthening One Call’s Workers’ Compensation solutions in the physician and provider channels. This role combines portfolio management with strategic business development, requiring a proactive, “go-getter” mindset to identify, pursue, strengthen, and secure new business opportunities. The sales executive will be responsible for managing a portfolio of existing clients and new target clients, ensuring high levels of satisfaction and retention, while also aggressively expanding our market presence through targeted outreach and relationship-building. This role demands strong industry knowledge, consultative selling skills, and the ability to navigate complex healthcare and insurance environments. ESSENTIAL DUTIES & RESPONSIBILITIES: Portfolio Management Manage and/or grow a portfolio of existing clients within the workers’ compensation and healthcare sectors. Serve as the primary point of contact for high profile channel accounts, ensuring high levels of satisfaction and retention. Conduct regular account reviews to identify opportunities for upselling, cross-selling, and service optimization. Collaborate with internal teams (e.g., claims, clinical, underwriting) to ensure seamless service delivery and issue resolution. Monitor channel client performance metrics and provide strategic recommendations to improve outcomes. New Business Development Identify and pursue new business opportunities through networking, referrals, cold outreach, and industry events. Develop and execute strategic sales plans to penetrate new markets and expand the company’s footprint. Build relationships with healthcare providers, health systems and other key stakeholders. Conduct needs assessments and present tailored solutions to prospective clients. Negotiate contracts and close deals in alignment with company goals and compliance standards. Sales Strategy & Execution Maintain a robust sales pipeline and accurately forecast revenue. Track and report on sales activities, conversion rates, and market feedback. Collaborate with marketing to develop campaigns and materials that support lead generation and brand awareness. Stay informed on industry trends, regulatory changes, and competitor activity to inform sales strategy. Client & Market Intelligence Gather and analyze client data to identify patterns, risks, and opportunities. Provide feedback to product and service teams to enhance offerings based on client needs. Represent the company at conferences, trade shows, and professional associations. Administrative & Compliance Ensure all sales activities comply with company policies, legal requirements, and industry regulations. Maintain accurate records in CRM systems and other reporting tools. Participate in regular sales meetings, training sessions, and performance reviews. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: Bachelor’s degree or the equivalent combination of education, training, or work experience. Minimum of five (5) years of experience in the Workers’ Compensation industry. Minimum of three (3) years of experience at the C-Suite level working with medical providers providing Workers’ Compensation services. Demonstrated success in a startup business unit. Demonstrated success selling million-dollar service solutions ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES: Requires strong management, organizational, team building, coaching and mentoring skills Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence Thorough working knowledge of the sales process and requirements for timely follow-up Solid domain knowledge in WC and Specialty Network Strong working knowledge of One Call product solutions, technology, industry, markets, and competitive intelligence. Strong consultative selling skills Strong time management and organizational skills Excellent business acumen Executive level oral, written, and interpersonal communication skills Outstanding strategic agility Excellent organizational agility Strong effort and drive to achieve team success Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards. Ability to work both independently and in a team environment. Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply. PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT: This position will be performed primarily in the colleague’s home but will also require travel to other sites and include both sedentary and active work. Work-from-home requirements include the colleague’s ability to set up computer equipment within their home office. Travel requirements include the colleague’s ability to move between work locations for client meetings and other field work assignments. Travel may be up to 50% of working hours The colleague must be able to remain in a stationary position, operate a computer and other office equipment, perform repetitive motions, assess information and files stored electronically, converse with customers and exchange accurate information. The colleague must be able to discern text displayed on a monitor and input data into specific fields using a keyboard. The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement. The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload. Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.