Job Description
Overview The Sales Development Representative is an inside sales representative that focuses on outreach prospecting and lead qualification with a focus of connecting with as many leads as possible to determine if they are a good customer fit for the organization. Responsibilities Initiate discovery calls to qualified lead prospects with the assistance of the account manager; gather information, assess needs, educate on suitable product offerings and determine viability of a sale in the Healthcare industry Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show Accompany account managers to onsite customer meetings Update all internal systems on all activities Participate in transition call with account manager when potential customer moves from lead to genuine sales opportunity; facilitate portions of the call to ensure proper transition Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation Leverage multi tactical technology stack Partner with Field Reps and cross-functional teams and departments to develop targeted campaigns Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy Basic Qualifications Bachelor's degree or equivalent experience Experience as a Sales Associate Inside sales experience Relevant Healthcare industry experience Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience Able to thrive in a fast paced, deadline driven environment Demonstrated ability to establish rapport and gain the trust of others Microsoft Windows and Office proficient Strong business acumen Self-motivated, with high energy and an engaging level of enthusiasm Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information Sharp, fast learner with a curiosity for technology as well as aptitude Up to 10% travel time required