Job Description
We are seeking a motivated and driven Sales Account Executive - ERP to join our team at TydeCo alongside our partner entity TydeCo U. This role is essential in driving our sales efforts through a strategic approach to lead generation, relationship building, and client engagement. The Sales Account Executive - ERP will focus on generating qualified opportunities, managing the sales pipeline, and nurturing leads through various outreach channels, including inbound, outbound, marketing campaigns, LinkedIn, and more. The ideal candidate is results-oriented and thrives in a dynamic environment, committed to achieving and exceeding sales goals. If you have the qualifications and ambition to thrive in a dynamic environment, we invite you to apply. As a platinum Sage partner, TydeCo and our partner entity TydeCo U. specialize in delivering cutting-edge ERP and HRP solutions such as Sage 300 Cloud and Sage Intacct. We also offer Outsourced Accounting solutions to help clients streamline financial operations and scale with confidence. Our dedication to innovation, excellence, and client success ensures businesses not only adopt our solutions but thrive in competitive markets. If you're ready to lead in a fast-paced, high-impact environment, we invite you to be part of our journey. This position will report to the Senior Director, Growth - ERP. This position is required to be located in the Gauteng province with ability to travel to the Cape Town office as needed. Key Responsibilities: Lead Generation & Prospecting • Identify and engage with potential customers through targeted outreach channels (email, phone, social media, etc.). • Build and maintain rapport with contacts by offering relevant resources (e.g., webinar invitations, white papers, blog articles) and understanding their position in the buying process. • Transform marketing leads into sales opportunities that meet minimum qualification criteria by educating and challenging prospective buyers. • Partner with field sales representatives on outbound prospecting and competitive strategies to generate new business opportunities with a focus on continuous upskilling. Lead Management & Nurturing • Serve as the main point of contact for incoming calls and web inquiries, building strong relationships with potential clients. • Manage and nurture leads through the sales funnel, ensuring timely and effective follow-up. • Qualify leads to determine the best course of action for follow-up and close. • Schedule and conduct introductory sales calls and demos in collaboration with the Sales Administrator. Sales Process Management • Consistently meet and exceed monthly, quarterly, and annual sales targets. • Provide regular updates on lead status, sales progress, and pipeline management. • Generate and distribute reports on sales lead activity and performance. Upsell and New Module Opportunities • Identify and engage clients with potential for additional services or new modules, actively working with HRP or ERP Consultants to align offerings with client objectives. • Pursue new revenue opportunities with the goal of meeting or exceeding retention targets and capturing additional commissions on upsells or new module implementations. Collaboration with HRP & ERP Consultants • Proactively reach out to the respective leadership for Director of HR & Payroll Services, Division Manager, or Team Manager SAE to request HRP or ERP Consultant support when required for account retention, renewals, or upsells. • Incorporate HRP Consultant insights into client communications and utilize their expertise to bolster retention strategies and renewal negotiations. • Lead all client-facing engagements, finalize renewal terms, and secure upsells, ensuring a coordinated approach with the HRP or ERP Consultant. Documentation in HubSpot • Maintain detailed client interaction records in HubSpot, including retention strategy discussions, potential upsell opportunities, and renewal status updates. • Document actionable insights provided by HRP or ERP Consultants to strengthen client relationships and support retention and upsell strategies. Client Relationship Building • Attend industry events, trade shows, and networking opportunities to build relationships with potential customers. • Maintain up-to-date knowledge of company products and services, (e.g., Integration & automation, ERP, HRP, Outsource service and training). • Uphold a professional appearance and work environment, reflecting AWCape’s commitment to excellence. Client Retention & Renewal Management • Drive retention efforts by maintaining strong client relationships and achieving retention targets as per the incentive structure. • Ensure retention goals are met, with performance benchmarks tied to payout from the retention incentive pool. • Collaborate with HRP or ERP Consultants to strategize and enhance client retention and renewal success, securing renewal opportunities and exploring upsell potentials.