Job Description
Wisconsin Automation is a top-tier full-service robotics integrator and FANUC ROBOTICS Authorized Systems Integrator partner, offering innovative automation solutions. The Robotic Field Service Technician will maintain, troubleshoot, and repair robotic systems, providing on-site and remote support to customers while collaborating with engineering teams for equipment integration. Responsibilities Perform routine maintenance, diagnostics, and repairs on robotic systems, handling mechanical, electrical, and control/programming issues effectively Provide on-site and remote support, offering customers guidance on operations, upgrades, and best practices Assist with installing and commissioning new automation equipment, collaborating with engineering and programming teams for smooth integration Document activities and recommend preventive measures to avoid issues Stay updated on the latest robotics advancements through ongoing training Skills Experience in field service or technical support, ideally in robotics or automation Strong knowledge of mechanical, electrical, and control systems Excellent problem-solving, communication, and interpersonal skills with a customer-focused approach Ability to work independently, manage multiple tasks, and adapt to flexible schedules with some travel Certifications in robotics, automation, or related fields are a plus Benefits Unlimited PTO Paid Overtime Flexible Hours 100% company-paid health insurance premiums including dental Reimbursed mileage for work-related travel Company-provided tool kits Company Overview Wisconsin Automation is a robotic integration company that offers programming and robotic services. It was founded in 2017, and is headquartered in Wales, Wisconsin, USA, with a workforce of 51-200 employees. Its website is