Job Description
Note: The job is a remote job and is open to candidates in USA. ADT is the #1 smart home security provider in the U.S., dedicated to protecting families and businesses since 1874. They are seeking a Remote Inside Sales Representative who will engage with customers through inbound calls to close sales and schedule installation appointments, ensuring customer satisfaction throughout the process. Responsibilities Receive inbound telephone calls as a result of various ADT marketing and partner campaigns Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees Answer new and existing customer phone calls while following sales processes Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc Skills One year of sales experience preferred Proven sales ability and closing skills Strong listening skills used to conduct needs analysis Excellent problem solving and communication skills Ability to multi-task while speaking to prospects High school diploma or GED Must reside in one of the specified states If located in Jacksonville, FL - Indianapolis, IN or Newport, KY, must reside 50 miles from either center to be eligible for Remote Benefits Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement) Paid Time Off Short-term and long-term disability coverage Life insurance Wellbeing benefits Employees accrue up to 120 hours of PTO in their first year 6 paid holidays Company Overview ADT is a security company that provides smart home solutions and business security. It was founded in 1874, and is headquartered in Boca Raton, Florida, USA, with a workforce of 1001-5000 employees. Its website is