Job Description
Note: The job is a remote job and is open to candidates in USA. Prism Data Consulting is dedicated to helping data professionals find their best fit. They are seeking a Customer Service Associate to manage inbound and outbound calls, maintain data entry standards, and collaborate with diverse clients to meet their needs effectively. Responsibilities Manage inbound and outbound calls while ensuring accuracy and quality Maintain meticulous data entry standards for all interactions Meet and exceed performance metrics to unlock advancement opportunities Utilize a seamless digital setup to provide top-tier service Collaborate with diverse clients to address their needs effectively Skills Must have Windows 11 operating system Minimum of 16 GB RAM on a desktop or laptop (no Chromebooks or Macs) Dedicated hardwired internet connection is mandatory Dual monitors and a noise-canceling USB headset are required Must reside in the U.S. (state exclusions apply) Previous experience in customer service or related fields Strong technical skills and familiarity with digital communication tools Proven ability to work independently in a remote setting Excellent verbal communication skills and a professional demeanor Ability to adapt to varying client needs and performance metrics Benefits Opportunity for rapid advancement based on performance metrics Flexible self-scheduling, allowing for evenings and weekends Remote work environment with a focus on high standards Work with diverse clients, enhancing your professional experience Company Overview At Prism Data Consulting, we transform raw information into strategic insights. It was founded in 2012, and is headquartered in , with a workforce of 11-50 employees. Its website is