Job Description
As a leading innovator in the education sector, arenaflex is seeking an exceptional Remote Project Manager & Customer Success Specialist (Math) to join our dynamic team. This is an extraordinary opportunity to make a meaningful impact on education and empower learners with the tools and insights needed to achieve academic success. If you are a motivated and passionate individual with a passion for education, we encourage you to apply for this exciting role. **About arenaflex** arenaflex is a pioneering organization dedicated to revolutionizing the education sector through innovative solutions and services. Our mission is to empower educators, learners, and institutions with the tools and insights needed to achieve academic success. With a strong focus on customer success, we strive to build long-lasting relationships with our clients and provide them with the support and resources they need to thrive. **Job Summary** As a Remote Project Manager & Customer Success Specialist (Math), you will play a critical role in providing professional learning services and support to clients using arenaflex's math solutions, including Reveal Math Core Curriculum, ALEKS, and arenaflex Plus. You will develop strong relationships with educators and learners, helping to empower them with the tools and insights needed to achieve academic success. Your primary responsibility will be to collaborate with school and district leaders to develop implementation plans, provide professional learning support, and ensure timely launch and full-year implementation of arenaflex's math solutions. **Key Responsibilities** * Develop and maintain relationships with Baltimore City Public Schools and serve as primary liaison between the arenaflex Math Solutions team and clients * Collaborate with school and district leaders to develop implementation plans, provide professional learning support, and ensure timely launch and full-year implementation * Monitor program usage, analyze data, and coordinate with users to adjust classroom practices * Communicate regularly with school and district leadership to identify barriers, provide solutions, and respond to stakeholder needs * Coordinate district-wide initiatives, build internal capacity, and scale for student growth * Develop and maintain a deep understanding of arenaflex's math solutions, including Reveal Math Core Curriculum, ALEKS, and arenaflex Plus * Provide exceptional customer support and ensure high levels of client satisfaction * Collaborate with cross-functional teams to develop and implement new initiatives and programs **Requirements** * 5+ years' experience in K-12 math education, with understanding of standards mastery, personalized learning, and data-driven instruction * Experience as a building or district-level math coach highly desired * Bachelor's Degree required (Advanced degree in education, math, or educational technology preferred) * Exceptional written and oral communication skills, with strong presentation skills and ability to interact with diverse stakeholders * Familiarity with major operating systems, browsers, Zoom, Microsoft Office suite, and internet concepts required * Strong analytical and problem-solving skills, with ability to think critically and creatively * Ability to work independently and collaboratively as part of a dynamic team **What We Offer** * Competitive salary and bonus plan * Comprehensive benefits package, including medical and other benefits * Opportunity to make a lasting impact on education and empower learners * Collaborative and dynamic work environment with a friendly team * Professional development opportunities to enhance your skills and knowledge * Flexible work arrangements, including remote work options * Recognition and rewards for outstanding performance and contributions **How to Apply** If you are a motivated and passionate individual who is committed to making a difference in education, we encourage you to apply for this exciting opportunity. Please submit your application, and we will be in touch to discuss this opportunity further. Apply for this job **arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.** Apply for this job