Job Description
Note: The job is a remote job and is open to candidates in USA. Allstate is a company dedicated to protecting families and their belongings from life’s uncertainties. They are seeking a Liability Claims Adjuster who will guide customers through stressful moments after accidents, by investigating claims, negotiating outcomes, and providing support throughout the claims process. Responsibilities Show empathy and support in every interaction Lead liability investigations by reviewing damage details, gathering information, and interpreting policy coverage to understand what’s owed Connect with customers through phone, email, text, and sometimes video Work directly with customers, claimants, vendors, and other carriers to evaluate and negotiate fair settlements Use the tools and resources provided to make informed decisions in a fast-paced environment Protect the company and our customers by documenting your work clearly and accurately Skills Obtain an adjuster's license in multiple markets within 60 days of hire Maintain all licensing required for your role, including continuing education and/or other state-affiliated requirements for licensing renewal A dedicated workspace in your residence that is private and free from distractions A minimum internet bandwidth of 50 MB down/5 MB up Appropriate work surface and seating Strong communication and interpersonal skills, with a focus on delivering excellent customer service Ability to manage multiple tasks, stay organized, and adjust priorities in a fast-paced environment Attention to detail and solid critical-thinking skills to evaluate information and make sound decisions Comfortable learning and using technology, including software and tools used in the claims process Familiarity with insurance policies, claims handling, or related regulations is helpful but not required Benefits Medical, dental, and vision coverage Allstate pension plan and 401(k) savings plan Ayco financial coaching Spring Health mental and emotional wellbeing resources Paid parental leave Adoption reimbursement Paid time off Tuition reimbursement Wellness incentives Allstate Foundation donation match and grant opportunities Company Overview Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is