Job Description
Note: The job is a remote job and is open to candidates in USA. Martine Law, a leading law firm specializing in criminal defense and family law, is seeking a Legal Intake Specialist to enhance client experience and support business growth. The role involves managing communications, scheduling case evaluations, and converting leads into consultations, all while maintaining a focus on client satisfaction and data accuracy. Responsibilities Qualifying leads and enhancing client experience Managing inbound and outbound communications Scheduling case evaluations and maintaining accurate intake data Responding rapidly to inquiries and qualifying potential new clients Ensuring seamless handoffs to the Sales team Driving revenue growth by converting qualified leads into scheduled consultations and retained clients Delivering an exceptional first impression of the firm Skills Empathetic Detail-oriented Thrives in a fast-paced, client-focused environment Manages inbound and outbound communications Schedules case evaluations Maintains accurate intake data Responds rapidly to inquiries Qualifies potential new clients Ensures seamless handoffs to the Sales team Drives revenue growth by converting qualified leads into scheduled consultations and retained clients Delivers an exceptional first impression of the firm Measured by conversion rates, response time, data accuracy, and client experience metrics Persuasive yet empathetic Highly organized Tech-savvy Thrives in a fast-paced, performance-driven environment Company Overview Martine Law, PLLC. It was founded in 2019, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 51-200 employees. Its website is