Job Description
Note: The job is a remote job and is open to candidates in USA. Pathward is a financial empowerment company dedicated to creating financial inclusion for all. They are seeking a BSA/AML Investigations Analyst I to conduct investigations of customer and transactional activity to identify potential suspicious behavior and financial crime risk, focusing on alert reviews, case investigations, and regulatory compliance. Responsibilities Investigate alerts and cases generated from transaction monitoring systems, applying risk‑based judgment to identify potentially suspicious activity Analyze transactional activity, payment flows, and customer behavior to identify anomalies or red flags Prepare and file Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) in accordance with internal procedures and regulatory standards Maintain current knowledge of BSA/AML and OFAC regulations, FinCEN guidance, and evolving financial crime typologies relevant to payments, merchant acquiring, and fintech activities Document investigative findings clearly and accurately within case management systems Meet defined service level agreements (SLAs) and productivity and quality expectations for assigned workstreams Escalate higher‑risk or complex matters to senior analysts or management in accordance with BSA/AML - SAM procedures Collaborate with BSA/AML-SAM peers and internal stakeholders to support investigations and ongoing program objectives Support FinCEN 314(a) and 314(b) information sharing requests and assist with law enforcement inquiries and legal process responses under the direction of senior staff Perform other duties as assigned to support the BSA/AML-SAM Operations Team Other duties as assigned Skills Bachelor's degree in a relevant field such as Finance, Criminal Justice, Business, or a related discipline Typically requires 1-3 years of relevant experience in BSA/AML investigations, financial crime analysis, or regulatory compliance Strong analytical skills and attention to detail Clear written and verbal communication, including concise documentation of investigative conclusions Ability to manage assigned workload independently while following established procedures Proficiency with Microsoft Office tools (Excel, Word, Outlook) Adaptable, organized, and receptive to feedback in a fast‑paced environment Preferred certifications (not required): Certified Anti-Money Laundering Specialist (CAMS), Certified Financial Crime Specialist (CFCS), Certified Fraud Examiner (CFE) Experience with SAR writing, transaction monitoring systems, and case management tools is strongly preferred Familiarity with transaction monitoring and case management platforms (e.g., Actimize, NICE Actimize, Verafin, or similar); experience with core banking systems and data analytics tools a plus Benefits Health insurance 401(k) retirement benefits Life insurance Disability benefits Paid time off Annual performance-based incentive opportunity Company Overview Pathward is a financial firm that provides investment strategies to promote business growth for organizations. It was founded in 1954, and is headquartered in Sioux Falls, South Dakota, USA, with a workforce of 1001-5000 employees. Its website is