Job Description
Note: The job is a remote job and is open to candidates in USA. Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories. The Customer Data Analyst is responsible for providing data-driven insights to support customer marketing strategies aimed at increasing revenues and margins, utilizing data analysis tools and collaborating with stakeholders. Responsibilities Quantify and summarize total brand customer audience performance and outcomes Complete comprehensive end-to-end analysis, from data collection and visualization to presentation of key findings and actionable insights Provide an objective source of truth to assess marketing campaigns and tactics Partner with stakeholders to set expected outcomes and goals for marketing campaigns and customer audiences Build effective relationships with core stakeholders – marketing, analytics, planning, promotions, corporate strategy Perform QA of data collection and recommend necessary fixes and updates; escalate high impact issues to leadership for resolution Skills Bachelor's degree or related experience Minimum 1 year of data analytics, reporting, or other related experience Familiarity with querying languages, database structures and Microsoft Office Solutions, particularly Excel and PPT Expertise in SQL (Snowflake – preferred; SQL Server, etc) Experience with data visualization tools (Power BI – preferred; Adobe Workspace, Tableau, etc.) Excellent written and verbal communication skills Attention to detail with a strong focus on analytics Motivated with ability to thrive in a fluid and demanding environment Naturally curious, with a desire to dig deeper to find the why and identify key trends/ themes Expertise in Web Analytic tools (Adobe Analytics – preferred) Experience with presenting to leaders / partners Comprehensive understanding of e-commerce, usability principles and site technologies Ability to consolidate and package results and insights into well-organized, consumable presentations with actionable recommendations and strategies Benefits Incentive bonus program 401(K) savings plan with company match Annual companywide review process Flexible spending accounts Medical, dental and vision insurance Life and disability insurance Associate assistance program Paid parental and adoption leave Access to fertility and adoption benefits through Carrot Access to mental health and wellness app, Headspace Paid Caregiver Leave Mobile Stipend Paid time off and one paid volunteer day per year, allowing you to give back to your community Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year) Seven associate wellness half days per year Merchandise discount on all of our brands Opportunities for career advancement, we believe in promoting from within Access to multiple Associate Resource Groups Global team of people who will celebrate you for being YOU! Company Overview Abercrombie & Fitch Co. It was founded in 1892, and is headquartered in New Albany, Ohio, USA, with a workforce of 10001+ employees. Its website is