Job Description
Note: The job is a remote job and is open to candidates in USA. Elation Health is a company focused on enhancing physician and patient quality of life through a SaaS cloud-based clinical platform. They are seeking a detail-oriented and experienced Accounts Receivable Analyst to oversee day-to-day AR operations, ensuring accurate billing, managing collections, and maintaining strong client relationships. Responsibilities Triage and respond to internal and external billing and collections inquiries promptly and accurately Process and audit customer account billing changes Execute collections activities, including preparing weekly aging reports, contacting clients and negotiating payment plans Manage relationships with Customer Support and Customer Success teams, including answering billing-related questions and providing documentation Prepare manual billing data using related reports Maintain accurate and up-to-date Enterprise contract information for invoicing Read contracts and familiarize with all terms and conditions that impact billing and payment terms; assist with contract accuracy and upkeep Assist in month-end close processes and reconciliation activities Collaborate with the Customer Success team to address billing changes, outstanding invoices, and refund requests Skills 1–3 years in AR, with at least 1+ years in a SaaS Experience with recurring subscription and usage based software billing models is a must Process and detail orientation; strong analytical and quantitative skills Proven ability to clearly and concisely implement new processes and leverage technology Strong documentation skills Intimate working knowledge with subscription billing software (e.g. Recurly), SaaS based ERP (e.g. Netsuite), Salesforce CPQ and advanced excel skill-set Ability to interpret contract language and translate it into billing execution Self-starter with the ability to work autonomously in a fast-paced, lean environment Ability to build strong cross-functional relationships, gain input and consensus from key stakeholders High-touch communication—the ability to be firm on collections while maintaining a positive Customer Success mindset Working knowledge with AI tools to assist with simple processes and defined day-to-day responsibilities Company Overview Elation Health is a technology platform designed for independent primary care, delivering clinical-first solutions. It was founded in 2010, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is