Job Description
Navan is seeking a detail-oriented, self-starter product manager to join the Navan Connect team. The role involves becoming the subject matter expert for Navan Connect, collaborating with customer-facing teams to understand client issues, and owning the product roadmap to prioritize features that execute the product vision. Responsibilities Become the SME for Navan Connect and will be the “go-to” person for anything related to the product Partner closely with CSMs/Solution Architects to understand client issues and identify new requirements Use AI to manage all client feedback/issues in a timely manner and build a system that learns from every resolved issue Own the product roadmap and prioritize features that execute the product vision Deliver clear and concise documentation for both technical and non-technical stakeholders Collaborate daily with cross-functional teams (Design, Engineering, Legal, GTM) to ensure smooth product execution and risk management Skills 1-2 years of experience in product management, product operations, or fintech background Excellent verbal and written communication skills; you know when to talk technical or when to explain it like a 5 year old Strong customer empathy - it keeps you up at night if our product isn't meeting a client's expectations Experience in fintech, payments, expense management is preferred AI fluency - You've had real world experience with Claude Code (or similar tooling) to create knowledge bases/skills, prototyping and technical concepts Prioritization master - you have the fortitude to intake many things at once and come out the other side clear-headed and confident on what to do first Company Overview Navan provides travel, expense, and corporate card management to automate manual processes and drive spend visibility. It was founded in 2015, and is headquartered in Palo Alto, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Navan has a track record of offering H1B sponsorships, with 7 in 2026, 45 in 2025, 22 in 2024, 38 in 2023. Please note that this does not guarantee sponsorship for this specific role.