Job Description
Georgia United Credit Union is seeking a Mortgage Processor to support all mortgage loan processing activities. The role involves collecting and verifying information, preparing documents for underwriting, and communicating loan status to all parties involved. Responsibilities Provides exceptional member service and acts as liaison to request required documentation from applicants and follow up on missing items Reviews preliminary documents to determine qualification for portfolio and investor products Communicates loan program features and benefits to members Provides members with timely and periodic status updates on their loan application Orders any necessary information such as appraisal, title, flood certs, verifications, insurance, etc Reads, understands, and interprets basic real estate contracts and language Coordinates activities with underwriters, attorneys, real estate agents and members Reviews information for completeness and accuracy Clarifies missing or questionable information Follows up with members on outstanding documents Ensures that all necessary items are available for underwriting Tracks development of information to ensure compliance with underwriting guidelines and resolves conditions of underwriting Compiles documents and enters data into mortgage loan origination system for assessment Submits loan for final approval Assures that all member files are complete and in compliance with regulatory agencies and internal policies and investor guidelines Communicates the status of loans to members and prepares any other miscellaneous correspondence and records as required Resolves or refers requests and problems promptly and courteously Answers member loan questions regarding the process of approval Keeps management informed of area activities and of any significant problems Stays informed of changes in lending standards, related legal requirements and trends in real estate Promotes and establishes strong, positive, and productive working relationships within the organization through commitment to the company’s purpose, mission and core values Skills Provides exceptional member service and acts as liaison to request required documentation from applicants and follow up on missing items Reviews preliminary documents to determine qualification for portfolio and investor products Communicates loan program features and benefits to members Provides members with timely and periodic status updates on their loan application Orders any necessary information such as appraisal, title, flood certs, verifications, insurance, etc Reads, understands, and interprets basic real estate contracts and language Coordinates activities with underwriters, attorneys, real estate agents and members Reviews information for completeness and accuracy Clarifies missing or questionable information Follows up with members on outstanding documents Ensures that all necessary items are available for underwriting Tracks development of information to ensure compliance with underwriting guidelines and resolves conditions of underwriting Compiles documents and enters data into mortgage loan origination system for assessment Submits loan for final approval Assures that all member files are complete and in compliance with regulatory agencies and internal policies and investor guidelines Communicates the status of loans to members and prepares any other miscellaneous correspondence and records as required Resolves or refers requests and problems promptly and courteously Answers member loan questions regarding the process of approval Keeps management informed of area activities and of any significant problems Stays informed of changes in lending standards, related legal requirements and trends in real estate Promotes and establishes strong, positive, and productive working relationships within the organization through commitment to the company's purpose, mission and core values Company Overview Georgia United Credit Union is a banking firm offering auto, mortgage, checking account, and credit card services. It was founded in 1958, and is headquartered in Duluth, Georgia, USA, with a workforce of 201-500 employees. Its website is