Job Description
Primary Responsibilities: Core Positioning: Serves as the EA Director's right-hand person with full visibility into what every EA team member is working on and the overall progress of the EA function at any point in time Understands EA well enough to guide, drive, and hold EAs accountable toward delivering business value - does not need to be a practicing EA or a "super EA" Maintains enough technical literacy to understand what EAs are working on, ask the right probing questions, and detect whether work is substantive or theoretical hand-waving Acts as a counterbalance to EA's natural tendency toward over-theorizing, excessive principle-orientation, and talking without delivering Keeps the EA team grounded in practical, value-driven output rather than abstract frameworks People Management: Serves as the direct manager for enterprise architects - owns performance management, career development, goal setting, and retention Conducts regular 1:1s and facilitates skills development and growth opportunities Maintains deep awareness of each EA team member's individual capabilities, strengths, and growth areas Works directly with the EA Director to align team member assignments to their skills and development needs Manages capacity and allocation across architects Onboards new EA team members Provides air cover and removes organizational obstacles so architects can do their best work Work Management & Delivery: Owns the EA team's intake process - triages architecture requests, assigns them to the right architect(s), and tracks to completion Maintains the EA work backlog and communicates capacity constraints and prioritization tradeoffs to leadership Tracks and reports on deliverables, milestones, and business value across all EA workstreams Leads program/project management for EA-led initiatives - owns the cross-team plan, coordinates dependencies, drives decisions, and holds all parties accountable to commitments Maintains active engagement on externally-led initiatives that impact EA - tracks progress, surfaces risks early, and ensures EA deliverables and milestones are met within the broader program timeline Ensures administrative rigor across the EA function - dotting the i's and crossing the t's Stakeholder & External Engagement: Serves as the primary external face of EA for coordination and communication within IT departments and with corporate planning Serves as the liaison between EA and the ISLT, EAG, and corporate planning Manages stakeholder expectations and ensures EA outputs are communicated clearly to non-EA audiences EA Practice Development: Oversees development and maintenance of reference architectures, standards, and patterns that the broader delivery organization can consume Ensures architecture decisions are documented, communicated, and enforced consistently across the enterprise Manages the exception/waiver process - tracks dispensations, ensures they are time-bound and reviewed Maintains the EA roadmap and ensures it stays current as priorities evolve Knowledge & Requirements: Bachelor’s degree IT or equivalent. Minimum 10 years’ experience supervising a team in information systems development. Has accountability for the performance and results of multiple related units. Works with leadership to develop departmental plans, including business, production, operational and/or organizational priorities. Proven ability to demonstrate leadership on corporate projects, ensuring proper focus and direction is given to each one based on priorities. Helps assign priority levels and helps redirect resources toward highest priorities. Effective in a variety of formal presentation settings both internally and externally. Requires the ability to command attention, manage group processes; and change tactics midstream when a situation requires it. Requires the ability to manage multiple tasks, cope with deadlines, and a heavy workload. Requires the ability to mentor and grow a staff of Enterprise Architects. Experience working in IT space using Agile methodology and tools. Must possess and apply knowledge of and adherence to Company philosophy, corporate goals, and personnel policies. Works with leadership to develop departmental plans, including business, production, operational and/or organizational priorities. #HO