Job Description
The Depository Trust & Clearing Corporation (DTCC) is a leader in the financial markets, committed to innovation and employee development. They are seeking an IT Security Analyst focused on Identity & Access Management to provide support and troubleshooting for Privileged Access Management solutions, while gaining exposure to various IAM products. Responsibilities Serve as the first point of contact for IAM related support issues, providing responsive Level 1 (L1) and Level 2 (L2) customer service to end users Monitor privileged account activities and respond to incidents, requests, and alerts involving privileged access and authentication services Triage and resolve PAM operational issues, escalating complex cases to senior team members or engineering staff as appropriate Participate in an on-call rotation to ensure coverage during national business hours Document troubleshooting steps, process changes, and solutions for the knowledge base to support team learning and operational efficiency Collaborate with the IAM team and cross-functional partners to maintain high standards of customer service and communication Continuously develop technical skills in PAM and related IAM tools, with mentorship and training provided Assist with proactive monitoring and maintenance activities to prevent outages or service disruptions within PAM platforms Provide disaster recovery support for PAM systems, including both planned and unplanned events Participate in the execution and documentation of disaster recovery procedures to ensure business continuity and rapid restoration of privileged access services Skills Bachelor's degree required Demonstrated interest in IT security, particularly in access management and privileged account security Working knowledge of Windows Server and Linux environments Strong troubleshooting, analytical, and organizational skills Excellent communication skills, both written and verbal Ability to work independently, follow established processes, and seek guidance when needed Willingness to participate in on-call rotations aligned to national business hours Entry Level – internship experience highly preferred 6 months - 1 year Hands-on experience with any PAM solution or IGA Familiarity with PAM concepts, such as least privilege, credential vaulting, session monitoring, and access workflows Familiarity with customer support ticketing systems or help desk environments Benefits Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Company Overview With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. It was founded in 1999, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship The Depository Trust & Clearing Corporation (DTCC) has a track record of offering H1B sponsorships, with 20 in 2026, 119 in 2025, 59 in 2024, 74 in 2023, 84 in 2022, 36 in 2021, 77 in 2020. Please note that this does not guarantee sponsorship for this specific role.