Job Description
About Us VETS Junk Removal + Dumpsters is a fast-growing, mission-driven franchise brand built on service, integrity, and operational excellence. We help entrepreneurs build successful businesses while delivering top-tier junk removal and dumpster rental services in their communities. We’re looking for a high-performance Franchise Business Coach to help our franchise owners scale, improve profitability, and execute at a high level. Position Overview As a Franchise Business Coach, you will act as a strategic advisor, accountability partner, and operational expert to our franchisees. Your mission is simple: help owners grow revenue, improve margins, and run great businesses. This is not a passive support role—you’ll be in the trenches coaching owners, analyzing numbers, solving problems, and driving results. What You’ll Do Drive Franchise Performance Coach franchise owners to hit revenue, profit, and growth targets Hold owners accountable to KPIs, scorecards, and business goals Identify underperformance and implement clear action plans Support new franchise ramp-up and early-stage growth Financial & KPI Coaching Analyze P&Ls, labor %, marketing spend, and profitability Help owners improve pricing, margins, and cash flow Track key metrics like average job size, close rate, and cost per lead Benchmark performance across the system and share best practices Operations & Execution Ensure franchisees follow proven systems, SOPs, and brand standards Improve efficiency in scheduling, routing, and job execution Troubleshoot real-world issues (staffing, trucks, logistics, customer service) Conduct field visits and operational audits Sales & Marketing Coaching Coach owners on lead generation, local marketing, and referrals Improve sales processes, call handling, and conversion rates Support execution of company marketing initiatives Ride along on sales calls and coach teams in real time Team Development Help franchisees hire, train, and retain strong teams Coach leadership skills and accountability within each location Deliver onboarding and ongoing training Strategic Impact Identify trends, opportunities, and risks across territories Provide feedback to leadership on what’s working (and what’s not) Help scale best practices across the entire franchise system What We’re Looking For 3+ years in operations, business coaching, or multi-unit management Strong financial acumen (you understand a P&L and key business drivers) Experience in home services, junk removal, or blue-collar industries is a big plus Proven ability to drive results—not just give advice Strong communication and leadership skills Comfortable holding people accountable and having tough conversations Highly organized, data-driven, and action-oriented Willing and able to travel regularly What Success Looks Like Franchise owners consistently hitting or exceeding KPIs Increased revenue and profitability across locations Strong operational execution and brand consistency Engaged, accountable, high-performing franchisees Why Join VETS? Be part of a fast-growing franchise with real momentum Direct impact on business owners’ success and income High-autonomy role with leadership visibility Opportunity to grow as the brand scales Flexible work from home options available.