Job Description
Work with a winning team that makes vacation dreams for guests come to life while building an empowering career for themselves with a worldwide leader in vacation ownership. Join the team at Hilton Grand Vacations on the Las Vegas Strip as Housekeeping Floor Manager and become a part of one of the most outstanding and family-inspired Las Vegas timeshare resorts. Located on the north end of the Las Vegas Strip, our 1228-room resort boasts of large multi-bedroom suites and a stunning design! Extraordinary People, Exceptional Benefits: Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! Responsibilities: Ensures all assets of the Housekeeping department, equipment, supplies and storage are properly locked and secured. Routinely inspect units and common areas to ensure they are in compliance with departmental standards. Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service. Assists in ensuring that an accurate inventory of linens and supplies are maintained. Supervises all laundry operations and assists with the carpet and floor maintenance program. Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department Manages administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc. May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensures all departmental staff is working safely and in accordance with OSHA regulations. Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. May be required to conduct departmental meetings. Qualifications: High School graduate or GED equivalent Minimum of 2 years of Housekeeping work experience. Previous customer service experience Have open availability. Computer experience It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Minimum of 2 years of Housekeeping supervisor work experience preferred. Bi-lingual in Spanish language a plus. Computer experience using programs such as MS Word, Excel and Internet preferred. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities Responsibilities: Ensures all assets of the Housekeeping department, equipment, supplies and storage are properly locked and secured. Routinely inspect units and common areas to ensure they are in compliance with departmental standards. Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service. Assists in ensuring that an accurate inventory of linens and supplies are maintained. Supervises all laundry operations and assists with the carpet and floor maintenance program. Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department Manages administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc. May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensures all departmental staff is working safely and in accordance with OSHA regulations. Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. May be required to conduct departmental meetings. Qualifications Qualifications: High School graduate or GED equivalent Minimum of 2 years of Housekeeping work experience. Previous customer service experience Have open availability. Computer experience It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Minimum of 2 years of Housekeeping supervisor work experience preferred. Bi-lingual in Spanish language a plus. Computer experience using programs such as MS Word, Excel and Internet preferred. job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About Company Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you’ll be making people’s day every day. Whether you’re creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one—your role on our resort operations Team will be essential in making lifetime memories for our guests. Company What makes Hilton Grand Vacations unique? There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.