Job Description
At arenaflex, we're dedicated to providing exceptional customer service and exceeding our customers' expectations. As an Order Entry/Data Entry Specialist, you'll play a vital role in assisting our Manager in providing the best possible buying experience, product delivery, and after-sale service. If you're a detail-oriented, customer-focused individual with excellent communication skills, we want to hear from you! **About arenaflex** arenaflex is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. With a strong presence in four continents and over 200 offices, we're committed to expanding career opportunities for skilled professionals. Our success is driven by the talented, motivated people who join our team, and we offer a dynamic work environment that fosters growth, innovation, and collaboration. **Job Summary** As an Order Entry/Data Entry Specialist, you'll be responsible for entering customer orders into our computerized order processing system accurately and efficiently. You'll work closely with our showroom, warehouse, and slab sales personnel to ensure seamless communication and excellent customer service. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a team environment. **Key Responsibilities** * Enters customer orders into and interprets information from our computerized order processing system accurately and efficiently. * Uses effective time management techniques to accomplish assigned tasks within specified timeframes. * Asks questions and requests clarification if details seem unclear. * Seeks new information by reading trade publications and other sources to stay up-to-date on industry trends and competitor products. * Possesses an in-depth awareness of our different branch operations and how they relate to one another. * Cooperates seamlessly with showroom, warehouse, and slab sales personnel to ensure excellent customer service. * Ensures that all commitments made to customers and coworkers are reasonable and can be met. * Demonstrates a willingness and ability to work within a team environment. * Maintains a knowledge of competitors and their products. * Demonstrates proficiency in using company computer applications. * Keeps current on new products, discontinued products, products with supply problems, and out-of-stock products. * Engages in problem-solving by actively listening to clients and coworkers. * Uses sound problem-solving techniques to arrive at a solution. * Balances ongoing projects with the more immediate demands of the Order Desk. **Essential Qualifications** * High school diploma or equivalent required; associate's or bachelor's degree preferred. * 1-2 years of experience in order entry, data entry, or a related field. * Excellent communication and customer service skills. * Ability to enter data using a computer keyboard and mouse; and function within a Microsoft Windows computing environment. * Positive attitude and reliability. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Interpret an extensive variety of technical instructions in written or diagram form and deal with several abstract and concrete variables. **Preferred Qualifications** * Experience with freight, logistics, and delivery operations. * Knowledge of Microsoft Office, particularly Excel. * Familiarity with inventory management and purchase order processes. **Skills and Competencies** * Customer service-oriented. * Computer skills, including Microsoft Office and Excel. * Order entry, data entry, and inventory management. * Clerical and administrative skills. * Ability to work effectively in a team environment. * Strong problem-solving and communication skills. * Ability to multitask and prioritize tasks. * Familiarity with freight, logistics, and delivery operations (nice to have). **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to providing our employees with opportunities for growth and development. As an Order Entry/Data Entry Specialist, you'll have access to: * Ongoing training and development programs to enhance your skills and knowledge. * Opportunities for career advancement and professional growth. * A dynamic work environment that fosters innovation, collaboration, and creativity. * A comprehensive benefits package, including health insurance, retirement plans, and paid time off. **Work Environment and Company Culture** arenaflex is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We value our employees' contributions and strive to provide a positive and supportive work culture. Our office is located in the heart of Austin, TX, and we offer a range of amenities and perks to enhance your work experience. **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and benefits package, including: * A comprehensive health insurance plan. * Retirement plans, including a 401(k) matching program. * Paid time off, including vacation days and holidays. * Opportunities for professional development and career advancement. * A dynamic work environment that fosters innovation, collaboration, and creativity. **How to Apply** If you're a motivated and customer-focused individual with excellent communication skills, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to reviewing your application and discussing this opportunity further. **Note** arenaflex is a company within Allegis Group, a global leader in talent solutions. We're committed to expanding career opportunities for skilled professionals and providing premium services to our clients. If you have any questions or concerns about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Apply for this job