Job Description
At arenaflex, we're on a mission to revolutionize the way healthcare services are delivered, and we're looking for a highly skilled and motivated Pharmacy Technician to join our team. As a key member of our remote data entry and operations support team, you will play a vital role in ensuring the smooth operation of our pharmacy services, providing exceptional customer satisfaction, and contributing to the growth and success of our organization. **About arenaflex** arenaflex is a leading provider of innovative healthcare solutions, dedicated to improving patient outcomes and enhancing the overall healthcare experience. With a strong commitment to excellence, we strive to create a work environment that is collaborative, inclusive, and supportive of our employees' growth and development. Our team is passionate about making a difference in the lives of our patients and customers, and we're excited to have you join our journey. **Job Summary** We're seeking an experienced Pharmacy Technician to join our remote data entry and operations support team. As a Pharmacy Technician, you will be responsible for performing various services, including data entry, provider/patient/third-party outreach, claim adjudication, prior authorizations, and other tasks as assigned. You will work closely with our pharmacists and other team members to ensure seamless operations, exceptional customer satisfaction, and compliance with state and federal regulations. **Essential Duties and Responsibilities** The following duties are normal for this position, but may not be exhaustive. Other duties may be required and assigned. * Follow company policies and procedures, including register performance, security issues, and confidentiality. * Assist the pharmacist by receiving new written or electronic prescriptions or refill requests, verifying accuracy and completeness of patient information, and ensuring that all necessary documentation is completed. * Receive new prescriptions from doctors' offices, gather required information, and refer medical questions to the pharmacist. * Access, input, and retrieve patient and prescription information into and from the computer, accurately bill insurance, and generate labels for medications. * Complete third-party claims adjudication, address rejections in a timely manner, and make necessary provider and third-party calls. * Communicate effectively with staff regarding data entry processes, denied claims, and daily progress. * Maintain regular and punctual attendance, develop courteous and professional relationships with patients, customers, and co-workers. * Work with the pharmacist to ensure proper Medicare DMEPOS paperwork is complete, provide appropriate products to customers, and maintain accurate billing records. * Ensure all controlled substance dispensing rules are followed (MMEs, PDMP, date of last fill). * Conduct patients, provider, and third-party outreach calls as necessary. * Assist stores in completion of MTMs and data collection. * Assist RDOs to complete tasks as necessary for the Operations team. * Perform other duties as assigned. **Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of 3 years pharmacy technician experience * Extensive knowledge of arenaflex's pharmacy systems and software * Missouri Board of Pharmacy licensed Pharmacy Technician * Excellent interpersonal, oral, and written communication skills * Ability to be self-motivated * Excellent troubleshooting and problem-solving skills or the ability to use resources to resolve issues **Education and/or Experience** * High school diploma or GED; strong science background; knowledge of the metric system and good math skills; familiarity with pharmacy terminology, medication names, and aseptic techniques desirable * Current national pharmacy technician certification required * Minimum of 3 years of Retail Pharmacy Technician experience required **Board of Pharmacy Registration** Pharmacy technicians must be registered with the Missouri Board of Pharmacy. **What We Offer** * Competitive salary and benefits package * Opportunities for career growth and professional development * Collaborative and inclusive work environment * Recognition and rewards for outstanding performance * Comprehensive training and support * Flexible work arrangements, including remote work options **How to Apply** If you're a motivated and experienced Pharmacy Technician looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply for this job