Job Description
At arenaflex, we're dedicated to creating jobs for people with disabilities while providing high-quality, value-added solutions to our nationwide customers. As a fast-paced company with a strong social mission, we're committed to fostering a culture of inclusivity, diversity, and growth. We're currently seeking an experienced Data Entry Operator II to join our team and contribute to our mission. **Job Summary:** As a Data Entry Operator II, you'll play a critical role in our organization by accurately and efficiently processing data, responding to customer inquiries, and maintaining effective relationships with our team members. This is a remote opportunity, allowing you to work from the comfort of your own home while still being part of a dynamic and supportive team. **Key Responsibilities:** * Apply established procedures in the review and processing of electronically stored data * Verify data accuracy and completeness by cross-referencing with other data systems and sources * Enter missing data and correct data as necessary for critical data fields based on electronic images and data sources * Locate available cases in the system of record for First In/First Out (FIFO) processing * Review electronic forms and key in data as required * Validate biometrics (fingerprints) and photographs meet production standards and adjust as necessary * Process applications and/or data within timelines defined by contract requirements * Respond to internal and external customers by phone, email, and in person * Perform other duties and special projects as assigned **Essential Qualifications:** * Two (2) years of relevant experience in data entry or a clerical field * Computer literacy to use business software, internet, and enter/retrieve data * Effective customer service skills to respond to questions and requests and escalate more difficult matters appropriately * Human relations skills to maintain effective relationships with others and work in a team environment * Effective written and verbal communication skills using appropriate business English * Ability to obtain and maintain customer or government security clearance **Education Requirements:** * High School Diploma or GED **Certificates Required:** * Depending on local, state, and/or contract requirements, the following licenses or certificates may be required: + Not Applicable **Physical Requirements:** * Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance: + Utilizing keyboard + Monitoring computer systems + Viewing computer monitors and detailed work requiring close vision + Moving or lifting boxes up to 25 pounds + Answering/making phone calls **Work Environment:** * Work is primarily performed at a customer's location in an office/shop environment with limited privacy and some exposure to background noise * Transporting to locations within the worksite may be required * Employees may also be exposed to extreme cold or heat **Benefits and Perks:** * Competitive pay rate of $17.20 per hour * Telecommute opportunity with flexible work arrangements * Opportunities for career growth and professional development * Collaborative and supportive work environment * Access to training and development programs * Comprehensive benefits package, including medical, dental, and vision insurance * Paid time off and holidays * Employee recognition and reward programs **How to Apply:** If you're passionate about making a difference in the lives of others and are looking for a challenging and rewarding career opportunity, please apply online at [www.arenaflex.com]( Visit our website to learn more about our company culture, values, and mission. **arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.** Apply for this job