Job Description
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? Look no further! arenaflex is seeking a friendly, motivated, and customer-focused individual to join our team as a Customer Service Representative/Lot Attendant (Part-time). **About arenaflex** arenaflex is a leading provider of innovative solutions for the moving and storage industry. With a rich history dating back to 1945, we have been serving do-it-yourself movers and their households with a wide range of products and services. Our commitment to customer satisfaction, quality, and innovation has earned us a reputation as a trusted partner in the industry. **Job Summary** As a Customer Service Representative/Lot Attendant (Part-time) at arenaflex, you will be the face of our company, providing exceptional service to customers while ensuring that our equipment is well-maintained and ready for use. You will work closely with our team to provide a seamless experience for customers, from assisting with rentals and inventory management to inspecting and maintaining equipment. This is an excellent opportunity to join a dynamic team, learn new skills, and grow your career in a fast-paced and supportive environment. **Key Responsibilities** * Assist customers inside and outside a arenaflex center with our products and services, providing exceptional service and ensuring a positive experience. * Use smartphone-based U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency. * Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation. * Clean and inspect equipment on the lot, including checking fluid levels and performing routine maintenance tasks. * Answer questions and educate customers regarding our products and services, providing expert advice and guidance. * Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing. * Install hitches and trailer wiring, ensuring safe and secure connections. * Fill propane (certification offered through arenaflex upon employment), driving a forklift (certification offered through arenaflex upon employment), and performing other duties as assigned. * Participate in ongoing continuous education through arenaflex University, staying up-to-date on the latest products, services, and industry trends. **Minimum Qualifications** * Valid driver's license and ability to maintain a good driving record. * High school diploma or equivalent. * Ability to work in a fast-paced environment with moderate risks or discomforts, requiring special safety precautions. * Physical demands include long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. **Work Environment** * The work environment is dynamic and fast-paced, with moderate risks or discomforts requiring special safety precautions. * May be required to use protective clothing or gear such as masks, goggles, gloves, or shields. * Physical demands include long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. **Benefits and Perks** * Competitive hourly rate and opportunities for advancement. * On-the-job education and training through arenaflex University. * $100 hiring bonus and $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. * Career stability and opportunities for growth and development. * Mindset App Reimbursement, Gym Reimbursement Program, and other benefits and perks. * Health insurance & Prescription plans, if eligible. * Paid holidays, vacation, and sick days, if eligible. * Life insurance, MetLaw Legal program, and other benefits. * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more. * 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP). * 24-hour physician available for kids, Dental & Vision Plans, and Business travel insurance. * You Matter EAP, LifeLock Identity Theft Protection, and Critical Illness/Group Accident Insurance. * Dave Ramsey’s SmartDollar Program. **Why Join arenaflex?** * arenaflex is a dynamic and fast-paced company with a rich history and a commitment to innovation and customer satisfaction. * We offer a supportive and inclusive work environment, with opportunities for growth and development. * Our team is passionate about delivering exceptional customer experiences and making a difference in our customers' lives. * We are committed to creating a culture of health and wellness, with benefits and perks that support our team members' physical and mental well-being. **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join our dynamic team at arenaflex. Apply for this job