Job Description
POSITION SUMMARY The Director of Product manages the Product staff and is responsible for analyzing and developing product recommendations, including Underwriting guidelines, to ensure a reasonable rate of return for the member carriers. The Director will use data and insights to develop new business strategies and reporting. PRINCIPAL DUTIES & RESPONSIBILITIES • Manage and oversee the Product function and serve as the primary decision maker, ensuring compliance. • Manage, coach and train Product team. Oversee hiring, counseling, and performance appraisals. • Conduct Staffing Analysis based on Product workload. • Coordinate with the Product team to integrate changes in policies, coverage or other underwriting rules. • Assist in the annual budget preparation and analysis. • Oversee research, analysis, and testing of product changes, roll outs, and channel enhancements. • Oversee Underwriting Rate and Rule manuals, policy forms, Dec pages, disclosures, applications and notices. • Collaborate with actuarial staff to prepare state rate, rule and form filings and respond to state insurance department inquiries. • Oversee research and analysis to provide product and guideline recommendations. • Facilitate ad-hoc analysis on specified or varied metrics. • Analyze metrics regarding Underwriting practices and recommend efficiencies in work processes and vendor/internal tools. • Create presentations to support rate changes and other strategic decisions. • Lead and collaborate with other departments, to improve underwriting processes and performance results. • Ensure timely and accurate application of all underwriting, premium, and policy compliance guidelines and processes supported by meaningful measurements and regular reporting of results. • Performs additional duties and/or special projects as required. EDUCATION & EXPERIENCE • Bachelor’s Degree required. • 10+ years of experience in a Product role with California property product required. • 5+ years of experience managing Product personnel • Strong working knowledge of P&C policy contracts. • Knowledge of ISO homeowners, dwelling property and commercial property insurance policy language and procedures is a plus. • Strong understanding of rate making principles and processes. • Skilled in research and analysis, forming a business case, recommending process improvements, implementing product changes. • Ability to work autonomously and is self-directed in accomplishing deliverables. • Excellent verbal/written communication skills, including ability to make effective presentations.