Job Description
Customer Service Advisor – HOME WORKING Must live in Newcastle Overview Role Profile: Hourly Rate: £12.21ph - Paid Weekly Hours: Full Time, Monday - Friday; must be fully flexible between 8am-6pm Paid Training: Full time training 9am - 5pm Note: This role involves taking inbound Customer Service calls; no Sales. Role Description We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities Build rapport with customers in a consultative manner Listen to the customers needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides Ensure all administration is completed accurately Qualifications Customer Service Experience is required for this position If you are interested, please apply now! or email your CV to [email protected] INDCCP #J-18808-Ljbffr