Client Service Healthcare Associate

🌐 Remote, USA ⚡ Future-Ready ✍️ Apply Now

Job Description

Guidepoint is a leading research enablement platform that connects investment firms, consultancies, and corporations with subject-matter experts. As an Associate on the Client Service team, you will assess client needs, recruit experts, and manage multiple client requests to deliver a high-quality experience. Responsibilities Recruit new experts into Guidepoint’s network and engage them for client consultations Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration Define sourcing strategies for each client request based on project scope, urgency, and target expert profile Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution Skills Bachelor's degree, with minimum 3.0 GPA or higher required Previous relevant internship, volunteer, or extracurricular experience Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role Are ambitious and thrive in competitive and fast paced environments Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales Quickly understand the commercial context behind client requests and identify the most relevant experts Demonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines Are comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs Are resourceful, intellectually curious, and are driven to continuously learn Communicate clearly and professionally, both verbally and in writing Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively Benefits 15 days of PTO, 10 paid holidays, and sick leave Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP) Unlimited access to self-paced learning through LinkedIn Learning In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays Annual company-sponsored athletic leagues and wellness activities Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees Casual work environment with regular team-building events and social activities Company Overview Guidepoint is a leading expert network which connects business decision-makers and researchers with independent subject matter experts It was founded in 2003, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is

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