Job Description
Position Summary The Epic Application Analyst – Outpatient Orders is responsible for the design, build, testing, implementation, and ongoing support of Epic functionality related to outpatient ordering workflows. This role focuses on Epic Ambulatory and Epic Orders/Order Transmittal (OTX) to ensure accurate, efficient, and reliable ordering processes across clinical operations. The analyst partners closely with clinical stakeholders, technical teams, and interface/integration resources to support new lab connections, order routing, and downstream system integrations. This is a fully remote position. Benefits We Offer 100% Remote Work 100% Employer-Paid Medical Insurance Annual $1,500 HSA Contribution Generous Paid Time Off (PTO) 403(b) Retirement Plan with Employer Contribution Professional Development & Education Assistance Mission-driven culture focused on community health Responsibilities Application Build & Support Perform ongoing build, maintenance, configuration, and optimization within Epic Ambulatory, Orders, and Order Transmittal (OTX). Troubleshoot and resolve issues related to outpatient ordering, routing, release rules, preference lists, orderables, and transmittal workflows. Maintain application documentation, configuration standards, and change management protocols. Collaboration & Cross‑Functional Work Work directly with clinical and operational stakeholders to gather requirements, validate workflows, and ensure system functionality meets business needs. Partner with Interface/Integration teams on build, testing, and deployment of new lab integrations, order routing enhancements, and downstream connections. Coordinate with project managers, testing teams, training staff, and other Epic analysts to support new features, releases, and upgrades. Testing & Implementation Lead and participate in unit, integrated, regression, and user acceptance testing for upgrades and new functionality. Support go‑live planning, deployment, troubleshooting, and post‑go‑live stabilization. Identify opportunities for workflow improvements and system optimization. Qualifications Required Experience with Epic Ambulatory and/or Orders/Order Transmittal (OTX) build and support Strong understanding of outpatient clinical workflows, particularly ordering and lab routing Ability to work collaboratively across clinical, technical, and integration teams Strong analytical, troubleshooting, and communication skills Preferred Epic Certifications in: Epic Ambulatory Epic Orders / Order Transmittal (OTX) Experience supporting HL7‑based integrations and lab system connectivity Prior healthcare IT or clinical systems support experience