Job Description
Note: The job is a remote job and is open to candidates in USA. Earth is a fast-growing company redefining end-of-life care with an environmentally conscious alternative to traditional burial and cremation. The Care Advisor is responsible for guiding families through pre-need and at-need funeral planning, focusing on converting inbound leads into meaningful conversations while managing a high-volume sales pipeline. Responsibilities Manage and respond to a high volume of inbound leads (phone, email, and web inquiries) Conduct 100+ outbound calls daily to engage and follow up with prospective families Build rapport and trust quickly through empathetic, clear communication Educate families on Earth’s soil transformation process and value proposition Guide prospects through the full sales process, from initial inquiry to close Support the sale of funeral insurance products (licensing required within first year) Maintain accurate and organized pipeline management within CRM systems (HubSpot, Salesforce, or similar) Collaborate with teammates to close inbound opportunities and contribute to team goals Continuously improve through feedback, coaching, and enablement materials High activity call blocks with a focus on connecting with inbound leads Managing hundreds of active opportunities in CRM Responding to emails, SMS, and scheduling follow-ups Participating in team collaboration and shared deal support Learning and applying new information about funeral services, insurance, and internal systems Skills Proven experience in a quota-carrying sales role Demonstrated ability to manage a high-volume pipeline (100+ leads/month) Experience making high-volume outbound calls (ideally 100+ per day) Proficiency with CRM systems (HubSpot, Salesforce, or similar) Strong organizational and time management skills Excellent verbal and written communication skills Ability to quickly learn and apply new information Experience in funeral services, insurance, or a related field Personal experience with funeral planning or end-of-life care Familiarity with tools such as Aircall, Slack, Notion, or similar Passion for environmental sustainability and mission-driven work Benefits Uncapped commission with accelerators Team-based performance incentives (30% of variable tied to team goals) Career progression opportunities (e.g., Senior Care Advisor with increased compensation) Company-sponsored insurance licensing and training Company Overview Earth is the creator of soil transformation, an environmentally-friendly alternative to burial and cremation. It was founded in 2020, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is