Job Description
Job Requirements: • 2 to 3 years of experience in client management, post-sales, or Technical Assistance Service (SAT). • Previous experience in technical service environments or home technical assistance companies is a plus. • Vocational or technical training is valued but not mandatory. Responsibilities: • Daily management of routes for approximately 6 technicians (mainly within Madrid and Barcelona, occasionally other regions in Spain). • Receiving and managing client incidents via email and phone (calls are less frequent but necessary on occasion). • Coordinating access to client facilities. • Sending delivery notes and tracking repair status. • Preparing repair budgets.. Skills: • Operational organization and planning. • Effective communication with clients and technicians. • Functional knowledge of Excel. • Ability to learn ERP systems quickly. • Problem-solving and ability to work under pressure. • Service-oriented mindset. #SolvoGlobal #LI-PROMOTED #LI-Remote Job Requirements: • 2 to 3 years of experience in client management, post-sales, or Technical Assistance Service (SAT). • Previous experience in technical service environments or home technical assistance companies is a plus. • Vocational or technical training is valued but not mandatory. Responsibilities: • Daily management of routes for approximately 6 technicians (mainly within Madrid and Barcelona, occasionally other regions in Spain). • Receiving and managing client incidents via email and phone (calls are less frequent but necessary on occasion). • Coordinating access to client facilities. • Sending delivery notes and tracking repair status. • Preparing repair budgets.. Skills: • Operational organization and planning. • Effective communication with clients and technicians. • Functional knowledge of Excel. • Ability to learn ERP systems quickly. • Problem-solving and ability to work under pressure. • Service-oriented mindset. #SolvoGlobal #LI-PROMOTED #LI-Remote Job Requirements: • 2 to 3 years of experience in client management, post-sales, or Technical Assistance Service (SAT). • Previous experience in technical service environments or home technical assistance companies is a plus. • Vocational or technical training is valued but not mandatory. Responsibilities: • Daily management of routes for approximately 6 technicians (mainly within Madrid and Barcelona, occasionally other regions in Spain). • Receiving and managing client incidents via email and phone (calls are less frequent but necessary on occasion). • Coordinating access to client facilities. • Sending delivery notes and tracking repair status. • Preparing repair budgets.. Skills: • Operational organization and planning. • Effective communication with clients and technicians. • Functional knowledge of Excel. • Ability to learn ERP systems quickly. • Problem-solving and ability to work under pressure. • Service-oriented mindset. #SolvoGlobal #LI-PROMOTED #LI-Remote