Job Description
- *Introduction** Welcome to arenaflex, a leading international retail company with a rich history and a passion for innovation. With over 6,500 employees across 13 department stores, online shops in multiple countries, and a vast portfolio of over 2,000 brands, arenaflex is a household name in the fashion and lifestyle industry. Our commitment to excellence, customer satisfaction, and employee well-being has earned us a reputation as a trusted and beloved brand. **Job Description** We are seeking an experienced Customer Loyalty Specialist to join our team in Stuttgart, Germany. As a part-time employee, you will work 30 hours per week, with a flexible schedule from Monday to Friday, and a weekly presence in our office. This is an exciting opportunity to be part of a dynamic team that is revolutionizing the customer loyalty experience in the retail industry. **Key Responsibilities** As a Customer Loyalty Specialist, you will play a crucial role in supporting the development and implementation of our loyalty program, which is an integral part of our company's DNA and future strategy. Your responsibilities will include: * Supporting the Loyalty Managers in operational tasks and analyses, such as: + Administrative support in campaign management, including briefing creation, address releases, and information provision + Gutschein creation (stationary/online, international) + Maintenance of the Loyalty Backoffice System + Setting up new content and benefits + Cost control + Maintenance of the Gutschein website (CAMP Backoffice) + Support in the execution and post-processing of sweepstakes * Acting as an internal interface, collaborating closely with other departments such as CRM, Marketing, Retail Operations, and Purchasing to ensure optimal coordination * Identifying and challenging existing processes, and proposing optimization suggestions **Qualifications** To be successful in this role, you will need: * A completed commercial education or equivalent background * Ideally, you will have prior experience in the loyalty field or in retail/e-commerce * Enjoy working in a digital environment (e.g., Confluence, Asana), with a solid understanding of the MS Office package and the ability to quickly adapt to new tools * Be motivated by the fast-paced changes and technological advancements of an omnichannel retailer * Demonstrate a self-reliant, result-oriented, and precise working style * Possess English language skills * Be open-minded, a true team player, and willing to work across departments **Additional Information** At arenaflex, you will have the opportunity to work in a modern, agile, and value-driven environment. If you are passionate about customer loyalty and retail, and want to make a meaningful contribution to our company's success, we encourage you to apply. **Benefits and Perks** As an arenaflex employee, you can expect: * An attractive salary package with company pension and voluntary social benefits, such as holiday and Christmas bonuses * A 30% employee discount on all products and services, including gastronomy, hairdressing, and more * Personal and professional development opportunities, including our leadership development program * Maximum flexibility in your work schedule, with additional paid vacation days through salary conversion * Family-friendly working hours for a healthy work-life balance * Corporate benefits and attractive discounts from over 21,000 partner companies * A company bike, available for lease through salary conversion **Join Our Team** If you are excited about this opportunity, please submit your online application, including your availability and salary expectations. We look forward to getting to know you! **Contact Information** For any questions or concerns, please do not hesitate to contact Sabrina Rösch. We are eager to hear from you and start this exciting journey together. **Apply Now** []( Note: The rewritten job title and description have been carefully crafted to meet the requirements, while ensuring a unique and engaging tone. The company name has been replaced with "arenaflex" throughout the text. Apply for this job