Job Description
At arenaflex, we're on a mission to revolutionize the way businesses operate by harnessing the power of technology and innovation. As a global leader in offensive security solutions, we're committed to fostering a strong and inclusive culture that prioritizes customer outcomes, transparency, and integrity. Our team is dedicated to building a better future for our customers, and we're looking for talented individuals like you to join us on this exciting journey. **About arenaflex** arenaflex is a global leader in offensive security solutions, trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. Our platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. We're proud to have been named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024. **HackerOne Values** At arenaflex, we're dedicated to fostering a strong and inclusive culture that prioritizes customer outcomes, transparency, and integrity. Our values are at the heart of everything we do: * **Customer Obsessed**: We prioritize customer outcomes in our decisions and actions. * **Default to Disclosure**: We operate with transparency and integrity, ensuring trust and accountability. * **Win Together**: We foster empowerment, inclusion, respect, and accountability to achieve our goals. **Job Summary** We're looking for a Staff Process Automation Engineer, GTM and Customer Operations to lead how we scale and operationalize go-to-market systems across Sales, Marketing, Customer Success, and Support. As we grow, the ability to adapt and optimize our operations in real time is mission-critical. This role exists to close the gap between strategy and execution, owning Salesforce and other system processes that power everything from lead flow to forecasting. You'll be the connector who translates GTM strategy into smart, automated systems that help us move with clarity and speed. **Key Responsibilities** * Lead the design and automation of GTM business processes, from lead flow to customer handoffs, renewals, and forecasting. * Own and evolve our system architecture across Salesforce and adjacent tools (Salesloft, Workato, enrichment tools, Freshdesk, etc.) to meet strategic and operational needs. * Translate RevOps and GTM priorities into scalable, maintainable system solutions that drive speed, accuracy, and visibility. * Lead the GTM systems roadmap with the Senior Salesforce Application Engineer, aligning on priorities, sequencing, and dependencies. * Work directly with the CEO and SVP of GTM Operations to shape the roadmap. * Oversee delivery from external Salesforce development partners, ensuring alignment, velocity, and high-quality execution against business needs. * Serve as a core systems partner to RevOps, embedded in pipeline reviews, forecasting, and revenue planning. * Apply and uphold standards for automation, change management, and documentation within the GTM systems scope. * Continuously identify opportunities to improve process efficiency and system usability through configuration, automation, or design changes. **Minimum Qualifications** * 5+ years of experience configuring Salesforce and building process automations in a high-growth, cross-functional environment. * Strong knowledge of GTM systems and processes, including lead management, opportunity lifecycle, forecasting, and renewals with tools such as Salesloft, Workato, Freshdesk, and data enrichment platforms (e.g., Clearbit, ZoomInfo, etc.). * Proven ability to translate business requirements into scalable, maintainable Salesforce solutions. * Hands-on experience with Salesforce Sales Cloud and Service Cloud, including Flow and Apex development. * Proven experience collaborating with senior executives, with the ability to communicate technical concepts clearly and contribute to strategic decision-making. * Strong understanding of Salesforce architecture and system integrations; Salesforce Administrator Certification required. * Experience building GTM reporting and dashboards in Salesforce. * Familiarity with integrations across tools like Workday and marketing automation platforms. **Preferred Qualifications** * Salesforce Advanced Administrator, Platform App Builder, or Business Analyst certification. * Background in RevOps, SalesOps, or GTM systems strategy with direct exposure to quote-to-cash or CPQ workflows. **What We Offer** * Competitive compensation and benefits package, including health, life, and disability insurance, equity stock options, retirement plans, paid public holidays and unlimited PTO, paid maternity and parental leave, leaves of absence, employee assistance program, and flexible work stipend. * Opportunity to work with a global team of innovators and leaders in the industry. * Collaborative and inclusive work environment that prioritizes customer outcomes, transparency, and integrity. * Flexible work approach, enabling our team members to work remotely while maintaining productivity and collaboration. * Periodic in-person requirements to support team collaboration and foster stronger connections. **How to Apply** If you're a motivated and experienced professional looking to join a dynamic team of innovators, please submit your application through our website. We can't wait to hear from you! **Equal Opportunity Employer** arenaflex is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. Apply for this job