Job Description
Are you a seasoned leader with a passion for driving business growth through data-driven insights? Do you have a strong background in customer and marketing data, applied AI, and analytics? If so, we invite you to join arenaflex as a Sr Director, Customer and Marketing Data, Applied AI, and Analytics. In this exciting role, you will have the opportunity to lead a high-performing team and develop a long-term vision for a data product portfolio that drives strategies, requirements, and roadmaps. **About arenaflex** arenaflex is a leading company in the industry, known for its innovative approach to customer and marketing data, applied AI, and analytics. Our mission is to empower businesses to make data-driven decisions and drive growth through our cutting-edge solutions. We are committed to fostering a culture of innovation, experimentation, and collaboration, and we are seeking a talented Sr Director to join our team. **Job Summary** As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics at arenaflex, you will be responsible for leading a team of product, engineering, analytics, and user experience design resources. You will own and author business reviews of the team roadmap and manage priorities against capacity to deliver results. You will also take ownership of the development roadmap and drive results by inspiring a positive, high-energy, results-oriented culture across the team. **Key Responsibilities** * Develops the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understands the competitive landscape and directly influences the enterprise in how it makes portfolio-specific decisions; owns the different product roadmaps that make up the product portfolio; and influences investment choices that yield long-term customer benefits in support of the vision. * Owns and leads the customer, loyalty, and marketing data ecosystem and serves the customer and marketing organization with actionable analytics to support delivering top-line sales and productivity improvements. * Develops a culture of innovation and experimentation and encourages two-way door initiatives that address customer needs. * Owns annual planning for the product portfolio and represents the team in discussions with executives. * Owns the user experience (UX) and sets the direction for the UX design of products within the product portfolio or strategic capability. * Defines processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio. * Partners with relevant stakeholders and leads and owns the development of launch and go-to-market plans of products within the product portfolio or strategic capability. * Identifies issues and blockers that may delay the launch or impede the success of products in the product portfolio or strategic capability, communicates to leadership, assesses alternatives to resolve, and takes action to resolve. * Ensures customer and business goals remain aligned with identified customer needs; sets the strategy for customer engagement and leads its execution. * Engages with internal and external thought leaders to drive product leadership within the portfolio. * Leads and owns operational product strategy of the portfolio or strategic capability and ensures alignment with other portfolio owners. * Facilitates an understanding among the team of broader organizational goals and the role each team plays; audits team goals and is accountable for product portfolio performance against broader organizational goals. * Leads a team in support of achieving the company's mission. Manages performance and fosters an inclusive environment to help associates achieve their potential. * Leverages data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders. * Develops and presents communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient. * Monitors technology trends and anticipates their impact on the product roadmap; leverages this understanding to drive innovation. * Collaborates with the broader product and technology management community to understand dependencies and create a community of practice. **Essential Qualifications** * 12 years of experience in software engineering, data science, and/or product management * 7 years of direct team leadership experience across software engineering, product management, or data science * Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model * Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree) **Preferred Qualifications** * Experience working with software development teams to launch online products * Experience with large-scale order management and inventory systems * Experience with customer relationship management systems * Master's degree in business administration or similar advanced degree **Skills and Competencies** * Strong leadership and management skills, with experience in leading high-performing teams * Excellent communication and presentation skills, with the ability to communicate complex technical concepts to non-technical stakeholders * Strong analytical and problem-solving skills, with the ability to leverage data and analytics to drive business decisions * Experience with product development, launch, and go-to-market strategies * Strong understanding of customer and marketing data, applied AI, and analytics * Experience with technology trends and their impact on product roadmaps * Strong collaboration and partnership skills, with the ability to work with cross-functional teams and stakeholders **Career Growth Opportunities and Learning Benefits** * Opportunity to lead a high-performing team and develop a long-term vision for a data product portfolio * Collaborative and innovative work environment, with opportunities for growth and development * Access to cutting-edge technology and tools, with opportunities to stay up-to-date with the latest industry trends * Opportunities for professional development and growth, with a focus on leadership and management skills * Competitive salary and benefits package, with opportunities for bonuses and recognition **Work Environment and Company Culture** * arenaflex is a remote-friendly company, with opportunities to work from home or in our office * Collaborative and innovative work environment, with a focus on teamwork and partnership * Opportunities for growth and development, with a focus on leadership and management skills * Competitive salary and benefits package, with opportunities for bonuses and recognition * arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace **Compensation, Perks, and Benefits** * Competitive salary range: $179,000.00 - $340,100.00 annually * Opportunities for bonuses and recognition * Comprehensive benefits package, including health, dental, and vision insurance * 401(k) matching program * Paid time off and holidays * Flexible work arrangements, including remote work options * Professional development and growth opportunities **How to Apply** If you are a motivated and experienced leader with a passion for customer and marketing data, applied AI, and analytics, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you! Apply Now Apply for this job