Job Description
Are you a highly motivated and detail-oriented professional looking for a challenging role that combines analytics, project coordination, and stakeholder management? Do you have a passion for working in a fast-paced environment and driving business growth through data-driven insights? If so, we invite you to apply for the Analytics Intake and Coordinator position at arenaflex, a leading organization in the industry. **About arenaflex** arenaflex is a dynamic and innovative company that is revolutionizing the way businesses operate. Our team is dedicated to delivering exceptional results through the use of cutting-edge analytics and technology. We are committed to fostering a culture of collaboration, creativity, and continuous learning, and we are seeking talented individuals who share our vision and values. **Job Characteristics and Key Responsibilities** As an Analytics Intake and Coordinator at arenaflex, you will play a critical role in driving business growth through the effective management of analytics requests, project coordination, and stakeholder engagement. Your key responsibilities will include: **Analytics Intake:** * Serve as the primary point of contact for all analytics requests, gathering information from stakeholders and identifying their needs and requirements * Collaborate with multiple teams to gather project specifications, data sources, and targets for analytics initiatives * Conduct a thorough evaluation of incoming requests to determine feasibility, resource requirements, and alignment with strategic objectives * Prioritize and allocate analytics tasks based on available resources and organizational priorities * Ensure clear documentation and monitoring of analytics requests, progress, and outcomes **Project Coordination:** * Act as a liaison between teams, facilitating effective communication and collaboration among project team members * Develop project plans, timelines, and resource allocations for analytics initiatives, ensuring tasks stay on track * Coordinate project-related activities, including data collection, analysis, modeling, and reporting, in collaboration with analytics teams * Monitor project milestones and deliverables, identifying and addressing any risks or issues that may arise * Provide regular project status updates to stakeholders, highlighting key insights, findings, and recommendations **Stakeholder Management:** * Build and maintain strong relationships with stakeholders across divisions to understand their analytics needs and align priorities * Collaborate with stakeholders to define project objectives, deliverables, and success criteria * Facilitate meetings, workshops, and presentations to gather requirements, communicate progress, and obtain feedback * Address stakeholder inquiries, concerns, and requests, ensuring timely and quality resolution **Project Process Improvement:** * Identify opportunities to streamline and optimize the analytics intake and project coordination processes * Develop and implement quality practices, standards, and templates to enhance performance and effectiveness * Continuously monitor the performance of analytics initiatives, seeking feedback and identifying areas for improvement * Stay up-to-date with industry trends, emerging technologies, and advancements in analytics methodologies * Assist with the coordination of divisional training sessions and workshops to support ongoing skill development based on most common skill gaps and divisional project needs **What You Need to Succeed (Minimum Qualifications)** * Candidates for this role must have a minimum of a Bachelor's degree in business, engineering, technology, or a related field and 3+ years of relevant work experience in analytics, data management, or related roles; ideally with project coordination and process development responsibilities * Excellent project management skills, including planning, organizing, and coordinating multiple projects concurrently with cross-functional teams * Exceptional communication skills, both verbal and written, with the ability to effectively communicate complex concepts to stakeholders at all levels * Strong interpersonal skills to foster collaboration and build relationships across multiple teams and divisions * A detail-oriented mindset with a focus on accuracy and high-quality deliverables * Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment * Experience with Project Management tools and MS Office products (Excel, PowerPoint) * Must be performing satisfactorily in current role * Consistently prioritizes safety and security of self, others, and personal information * Embraces diversity, equity, and inclusion * Possesses a high school diploma, GED, or high school equivalency * Is at least 18 years of age and has the authorization to work in the United States **What Will Give You a Competitive Edge (Preferred Qualifications)** * Experience with airline industry and contact center operations * Project Management Certification (PMP) **What We Offer** * Competitive salary and benefits package * Opportunity to work with a dynamic and innovative team * Collaborative and inclusive work environment * Professional development and growth opportunities * Recognition and rewards for outstanding performance * Flexible work arrangements, including remote work options **How to Apply** If you are a motivated and detail-oriented professional with a passion for analytics and project coordination, we encourage you to apply for the Analytics Intake and Coordinator position at arenaflex. Please submit your application today, and join our team of dedicated professionals who are shaping the future of our industry. Apply Now Apply for this job