Job Description
Note: The job is a remote job and is open to candidates in USA. AAA The Auto Club Group is committed to driving your career forward. They are seeking a Remote Travel Planner responsible for selling travel services to AAA Members and non-Members while providing high-quality customer service and supporting the ACG preferred partner program. Responsibilities Consultation and sale of cruise, tour related services, air, car and hotel to AAA members and non-member customers providing the highest level of customer service Reviews and responds to all customer inquiries regarding travel Support the AAA Auto Club Group’s Travel preferred partner program Meet or exceed expected sales levels Maintain proficiency in all automation programs operated by AAA Auto Club Group inclusive of but not limited to POS, AAA SignaTours, IP Agent, home access process and Microsoft Office products Also maintain awareness of aaa.com products and services Follow accounting procedures and policies and ensures that all Accounting documents and client files are completed accurately and timely Participate in industry programs, product knowledge seminars, training programs and Fam trips Skills High School Diploma or the equivalent Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products Previous successful sales experience Knowledge and/or experience using GDS system or similar reservation system Excellent communication customer service skills Good organizational and follow-up skills Ability to aggressively pursue sales and develop client following Ability to meet and exceed established minimum adjusted sales goal Strong relationship building skills Must be organized with ability to manage time effectively Basic knowledge of PC navigation, Internet usage, sending and receiving emails, toggling between applications, and other skills and computer knowledge is required Prior travel industry experience is preferred MS Office applications knowledge is preferred Benefits Fully paid training Medical, dental, and vision benefits 401k with employer match Paid parental leave and adoption assistance Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program, and other professional development opportunities AAA Membership Discounts, perks, rewards, and much more! Company Overview AAA - The Auto Club Group (ACG) is the second largest AAA club in North America, serving more than 13+ million members across 14 U.S. It was founded in 1901, and is headquartered in Dearborn, MI, US, with a workforce of 5001-10000 employees. Its website is